Frequently Asked Questions: Nursing Home

We provide a clean, comfortable and safe environment
We treat our patients with respect, and compassion
We support individual needs and abilities
We provide timely and appropriate collaboration, communication and consultation with you and your family in order to assess, plan and implement your care
We encourage you to maintain your links with carers and friends
We encourage integration through social activity and will support you at your pace
Your GP will continue to be your primary carer
We will respect and encourage your spiritual, religious and cultural beliefs
We practice evidence based care
We adhere to regulations and quality standards in order to provide a safe environment
We consider caring for you or a member of your family a privilege
We encourage feedback
We practice continuous improvement.

Convalescent and post-operative care is a special way of caring for you to assist with recuperation and recovery following surgery or illness. Our patients generally stay between 7 days and 6 weeks. You can be discharged as soon as you are better.

Respite care is a temporary relief for your caregivers at home. It is designed to support you and your caregiver in order to keep care within your home as long as possible. We welcome you to come and stay with us for a short time and enjoy our Care Centre and the many facilities we offer to you. You can then return home refreshed, rested and rejuvenated.

Slippers
Dressing gown
Night clothes
Day clothes
Personal toiletries (toothbrush, toothpaste, soap)
Personal items – photos, books, and mementos – should you wish. You can ask the nursing staff if you have any questions on this
As much as possible try and leave your valuables at home as we cannot accept liability for loss or damage.

In addition to the items mentioned above please also bring the following if being admitted for convalescent care:

Letter from your Hospital Consultant stating the need for Convalescence Care and detailing you Physiotherapy or Occupational Therapy requirements
Any other special requirements
Prescription of your medicines
Health Insurance Plan (if applicable)
Medical Card Number/Drug Payment Scheme Number (if applicable).

Yes. We encourage visitors, and have flexible visiting hours during the day:

We respectfully request that visitors leave before 9.30pm in order to facilitate rest and sleep of our residents
Lunchtime in the dining room is reserved for residents only, so please do not visit during this time
We ask that the privacy of other patients is respected, especially in shared rooms, and would ask that the number of patients is limited to 2 or 3 at any one time. We have communal sitting areas available for family and friends.
If you wish to have restricted visiting to allow you some quiet time, please speak to one of our nursing staff who would be happy to arrange this.
Children are welcome to visit our facility but we ask that they are supervised by an adult at all times
In most cases your pets are welcome to visit too. Please speak to one of our nursing staff if you have any questions regarding this
To avoid bringing infection into Milford we kindly ask that people do not visit if they are suffering from colds or flu symptoms, or any infection. Please speak to one of our nursing staff if you have questions about this.

You may also wish to have a trip home, a meal out or a change of scenery.

If visitors wish to bring a gift we ask that they check with a member of staff who will assist with a suggestion for worthwhile and relevant gifts.

For admission requests please contact the Director of Nursing or her deputy
Their office hours are Monday to Friday 9.00am to 5.00pm
Prior to admission we will try and arrange a tour of the home and facilities, if you wish.

We are a voluntary nursing home registered by HIQA
Care fees vary depending on the type of admission and accommodation
Costs will be discussed with you, or your representative, prior to your admission.

Longer term residents will be invoiced on the 1st of each month for the previous month
Short term residents will be invoiced upon discharge.

As part of the ‘Fair Deal’ the Government may cover up to 80% of Nursing Home costs
Please see here for more details on the Fair Deal Scheme.

Milford Hospice Friends